Showcase

A real audit — in the report a clinic actually receives.

This is the exact report format, rendered from a real Pulsewise audit. The clinic is anonymised; every finding is real.

Anonymised. The clinic's name, domain, phone, email and any name-revealing findings have been removed. Shown to illustrate what an audit surfaces — not to single out a business.
Pulsewise
Patient contact & reputation audit
Issued 17 July 2026

A specialist clinic

Sydney, NSW · identifying details removed

Critical
1
Likely costing patients
High
4
Material issues
Total open
15
Across all severities

Open findings

Critical

A click-to-call link uses an invalid phone-number format

Patients tapping "Call" on a mobile don't connect — the call fails.

[phones]
High

Contact-form submissions risk being silently dropped

No mail delivery is configured behind the form — a patient hits Send and the enquiry never arrives.

[form-silent-drop]
High

The Google Business listing is unclaimed

Anyone can suggest edits to the hours, phone and address, and the clinic can't respond to reviews.

[google-reviews]
High

Google rating is 3.7★ — below the patient-trust threshold

Most local-search patients filter to 4★ and above.

[google-reviews]
High

No privacy policy on a site that collects personal information

A quiet trust and compliance gap on a site taking patient enquiries.

[compliance]
Medium

The most recent Google review is over two years old

The review profile reads as inactive — patients lean on recent reviews when choosing a specialist.

[google-reviews]
Low

7 of 10 tappable elements are below the WCAG mobile minimum

Fiddly to use on a phone — the device most patients are on.

[mobile-render]
Low

The site runs an outdated, unsupported WordPress version

A maintenance and security gap.

[tech-stack]
Low

Canonical and social-share tags point at a staging host

Search engines and shared links can be sent to the wrong place.

[seo-health]

…plus 6 further lower-severity findings — omitted here to keep the clinic unidentifiable.

Pulsewise · Patient Contact & Reputation Monitoring · delivered through approved technology partners.

Pulsewise is delivered through IT and telephony partners — see the partner program.