Nothing between you and your next customer.
We watch every line between you and your next customer. The stuff that takes your site offline — around the clock. Reviews and your Google profile — every day. Phones, forms, listings, email — every month. Run the scan to see what we'd have already told you about.
Around the clock for what breaks the site. Monthly for the rest.
Customers don't reach you through one channel — and not every channel breaks the same way. Uptime, DNS and SSL outages happen in minutes, so we check them in minutes. The deeper customer-flow checks (forms, phones, listings, compliance) only need a thorough audit each month.
When your site won't load
When customers click your link and your site won't load, almost none come back. They Google the next clinic. We notice the second it happens and tell you before they do.
When customers see a "Not Secure" warning
When your security certificate or domain quietly lapses, Chrome shows a giant red "Not Secure" warning. Most customers click "Back" and book elsewhere. We track both renewals every day and warn you weeks ahead.
When Google shows the wrong details
A competitor "suggests an edit" to your Google profile. Google auto-applies it. Your Saturday hours flip from "Open" to "Closed" overnight — and your weekend bookings vanish. We re-check Google every day.
When a new bad review lands
Negative reviews shape what your next patient thinks before they even call. A 1-star you reply to fast looks very different from one that sits there for two weeks. We catch new low-stars the moment they post.
When the wrong phone rings
Your website says one number. The "Call" button on mobile dials another. The number on Google is older still. Every wrong-number call is a booking that walks — and most callers don't redial.
When customers fill in your form and nothing happens
Customers fill out your form. They hit Send. An error pops up, or nothing happens. They don't email you instead — they go to the next clinic. You only find out from a one-star review weeks later. We submit a real test inquiry every month to make sure yours actually arrives.
When booking sites show different details
HotDoc shows one phone number. Your website shows another. A patient books through HotDoc, then calls a number that goes to a different practice. They never find you.
When your email lands in spam
A customer emails your clinic. The message goes to their junk folder. Almost no-one pulls a clinic email out of spam — they just assume you ignored them. We make sure your email actually arrives.
When a competitor outranks you on your own name
A customer Googles "your clinic name chatswood" and the top result is a competitor. Every click that should have been yours goes somewhere else — and you never see it happen.
What happens after you scan.
Three steps. Most of them happen without you doing anything.
You scan, free
Drop your URL. Thirty seconds later, you see exactly what we'd have already alerted you to this month — phones, forms, Google, reviews, listings, email. Categories visible. Specifics behind the plan.
We watch, around the clock
Uptime, DNS and SSL checks run every minute. Reviews and Google Profile changes are polled daily. The deeper customer-flow audit (forms, phones, listings, compliance) reruns every month.
You hear, only when needed
No daily emails. No spam. We tell you only when something breaks, with a one-paragraph explanation of what, why it matters, and how to fix it — written in plain English.
What we found across 75 specialist clinics in Chatswood.
Three numbers from last quarter. None of these owners knew. Most found out from us.
Based on our last quarter of AU clinic audits. Numbers update each month at /showcase.
See what we'd have already told you about this month.
Thirty-second scan. We'll send you a public report you can share with your IT or web person — no signup needed to view.